Refund policy

Privacy Policy

Last updated: July 9, 2026

At Investra Club, we are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller is Investra Club – France.

If you have any questions regarding your personal data, please contact us at: investraclub@gmail.com.

2. Personal Data We Collect

We may collect the following information:

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (securely processed by our payment providers)
  • Order history
  • IP address, browser information, and website usage data

3. How We Use Your Data

Your personal data is used to:

  • Process and deliver your orders;
  • Provide customer support;
  • Respond to your inquiries;
  • Improve our website and services;
  • Comply with legal obligations;
  • Send marketing communications where permitted by law.

The legal basis for processing your data includes the performance of a contract, your consent where required, compliance with legal obligations, and our legitimate business interests.

4. Sharing Your Data

Your personal data may be shared only with trusted service providers such as Shopify, payment processors, shipping companies, and hosting providers when necessary to operate our store.

We never sell your personal data.

5. Cookies

Our website uses cookies and similar technologies to ensure proper functionality, analyze website traffic, and improve your browsing experience. You can manage your cookie preferences at any time through our cookie consent banner.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or to comply with applicable legal requirements.

7. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data;
  • Correct inaccurate information;
  • Request the deletion of your data;
  • Restrict processing;
  • Object to processing;
  • Request data portability.

Requests are generally processed within 5 to 12 business days, subject to identity verification where required.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

9. Complaints

If you believe your data protection rights have been violated, please contact us at investraclub@gmail.com. You also have the right to lodge a complaint with your local data protection authority.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The latest version will always be available on this page with the updated revision date.